11 Best Salesforce Courses and Admin Certification Trainings

If you are interested in learning about or working in the Salesforce industry, you have come to the right place. Salesforce courses can prepare you for an exciting career that is dedicated to helping customers and businesses stay connected. By enrolling in specific courses, you will gain the knowledge and skills needed to thrive in this field. Below, we will go over what exactly Salesforce is and the best courses to consider pursuing.

What is Salesforce?

With the ever-evolving business and technology industries, Salesforce has stepped in to help make cloud-based applications easy to use. These applications are in charge of helping managers and business owners stay connected to their customers, partners, prospects, and so much more. Salesforce is a remarkable platform that has enabled companies and businesses to sell, market, and provide services quickly, easily, and efficiently. Some of the different products that Salesforce offers on their platform to help businesses and customers are Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Analytics Cloud, App Cloud, and IoT Cloud. Each are valuable to the success of companies and can be accessed from anywhere in the world on a mobile or desktop device.

For a more detailed look at what Salesforce is, you can watch the video on Sales Force’s YouTube channel.

11 Best Salesforce Courses:

  1. 1. Groundwork for Success in Sales Development →
  2. 2. Foundations for Interviewing with Confidence →
  3. 3. Conversational Selling Playbook for SDRs →
  4. 4. Boosting Productivity through the Tech Stack →
  5. 5. Practical Guide to Navigating Professional Relationships →
  6. 6. Salesforce New User Training →
  7. 7. Salesforce 101: Introduction to Salesforce →
  8. 8. Salesforce Tips →
  9. 9. Learning Salesforce for Admins →
  10. 10. Salesforce Certification – Administrator & App Builder Course →
  11. 11. Salesforce Certification Training Course →

Here are my reviews of the Salesforce online certificates and courses. This will help you decide which ones you want to take.

1. Groundwork for Success in Sales Development

Groundwork for Success in Sales Development

Price: 7-day free trial and financial aid options available

Duration: 19 total hours to complete, learn at your own pace

Program Description: The Groundwork for Success in Sales Development is the first course for the Salesforce Sales Development Representative professional certificate. The course will go over the key responsibilities of a Sales Development Representative at a technology company. Some of the skills that will be taught are strategic thinking, time management, problem solving, emotional literacy, task prioritization, and more.

What certificate you will get: You will receive a sharable certificate once you have completed the Groundwork for Success in Sales Development course.

What you will learn:

– How to select the tools and strategies to create a professional mindset

– How to manage your time and prioritize certain things in your professional and personal life

– How to take full responsibility for your well-being and mental and physical health

User Feedback: “This course does a fantastic job setting the foundations for a successful career in the exciting world of tech sales.”

Best For: This course is best for individuals who are interested in learning about how to succeed in sales development, are ready to learn tech tools, and desire coaching and feedback from those already in the field.

2. Foundations for Interviewing with Confidence

Foundations for Interviewing with Confidence

Price: 7-day free trial and financial aid options available

Duration: 19 total hours to complete, learn at your own pace

Program Description: The Foundations for Interviewing with Confidence course is the second course required for the Sales Development Representative professional certificate. This course will help you build your portfolio, which will showcase your tech sales as well as help you develop your professional and personal brand. You will also gain interview skills to help you prepare for interviews with prospective employers.

What certificate you will get: You will receive a sharable certificate once you have completed the Foundations for Interviewing with Confidence course.

What you will learn:

– How to have a long-term career in the tech industry

– How to create a portfolio that accurately demonstrates your work, record, and skills

– How to set yourself apart from other individuals pursuing a Salesforce career and impress your prospective employers during interviews

Best For: This course is best for individuals who are interested in building a portfolio and beginning the application process in the Salesforce industry.

3. Conversational Selling Playbook for SDRs

Conversational Selling Playbook for SDRs

Price: 7-day free trial and financial aid options available

Duration: 24 total hours to complete, learn at your own pace

Program Description: The Conversational Selling Playbook for SDRs is the third course required for the Sales Development Representative professional certificate. This course will go in depth on the eight principles of SV Academy’s Conversational Selling Methodology. The goal is to teach you how to successfully utilize these eight principles in your career as well as your everyday life.

What certificate you will get: You will receive a sharable certificate once you have completed the Conversational Selling Playbook for SDRs course.

What you will learn:

– How to ask effective and strategic questions, establish trust among others, identify any issues, and make sales

– How to empathize and identify with customers and decide what they may be interested in buying

– How to create emails, make videos, use social media, and make phone calls that are empathetic and will entice customers to make purchases

Best For: This course is best for individuals who are looking to learn all about their customers and how to make sales.

4. Boosting Productivity through the Tech Stack

Boosting Productivity through the Tech Stack

Price: 7-day free trial and financial aid options available

Duration: 29 total hours to complete, learn at your own pace

Program Description: The Boosting Productivity through the Tech Stack course is the fourth course required for the Sales Development Representative professional certificate. This course emphasizes the importance of using tech tools to become more productive in the workplace. You will learn about several different sales software which will benefit you in achieving the best results in your career.

What certificate you will get: You will receive a sharable certificate once you have completed the Boosting Productivity through the Tech Stack course.

What you will learn:

– How to analyze and navigate the tech stack as well as stay informed on the latest technical tools being used in the Salesforce industry

– How to effectively use tools to benefit your customers and your business

– How to form specific outreach strategies to gain more customers

Best For: This course is best for individuals who would like to learn how to use tech tools in the Salesforce field.

5. Practical Guide to Navigating Professional Relationships

Practical Guide to Navigating Professional Relationships

Price: 7-day free trial and financial aid options available

Duration: 20 total hours to complete, learn at your own pace

Program Description: The Practical Guide to Navigate Professional Relationships is the fifth and final course required for the Sales Development Representative professional certificate. It focuses on developing power skills that will stand out and lead to success in a Salesforce career. Students who decide to take this course will learn how to provide and receive constructive feedback, communicate clearly and effectively, remain professional, and manage important relationships.

What certificate you will get: You will receive a sharable certificate once you have completed the Practical Guide to Navigating Professional Relationships course.

What you will learn:

– How to be empathetic toward your customers as well as clearly communicate and possess a professional demeanor

– How to understand and value diverse opinions and several different perspectives when it comes to the workplace

– How to utilize feedback in a positive way

Best For: This course is best for individuals who are interested in gaining skills and constructive feedback that will help them in their future career in Salesforce.

6. Salesforce New User Training

Salesforce New User Training

Price: $44.99

Duration: 1h 40m total length, learn at your own pace

Program Description: The Salesforce New User Training course is an excellent beginner course for individuals who do not know anything about Salesforce. This course will provide in-depth knowledge on the Salesforce platform and why it is an essential asset to businesses.

What certificate you will get: You will receive a certificate of completion once you have completed the Salesforce New User Training course.

What you will learn:

– How to successfully use Salesforce

– Why employers want their employees to have knowledge of Salesforce

– What Salesforce means and tips and tricks on using it

User Feedback: “Amazing Course. As a beginner, got a great idea of fundamentals concepts and navigation. Great head start for beginner… Highly recommended!”

Best For: This course is best for individuals who do not know much about Salesforce and have a deep desire to learn about it.

7. Salesforce 101: Introduction to Salesforce

Salesforce 101: Introduction to Salesforce

Price: $24.99

Duration: 1h 28m total length, learn at your own pace

Program Description: The Salesforce 101: Introduction to Salesforce course is perfect for beginners who do not know much about Salesforce. This course will teach the basics of Salesforce, such as its products, cloud services, and how it all started. Upon completion of the course, individuals will have an understanding of what certifications they may want to pursue, the salaries that are expected, and how to properly use Salesforce.

What certificate you will get: You will receive a certificate of completion once you have completed the Salesforce 101: Introduction to Salesforce course.

What you will learn:

– You will learn what Salesforce is and how to use it

– The products that Salesforce offers

– How to increase your salary in the tech industry

User Feedback: “Awesome course and gives a good clarity and nice introduction to know what Salesforce is and how to get into Salesforce ecosystem”

Best For: This course is best for individuals who are interested in learning more about Salesforce, how to effectively use it, and the many products it offers.

8. Salesforce Tips

Salesforce Tips

Price: One-month free trial

Duration: 35 minutes

Program Description: The Salesforce Tips course is a simple, quick course that will show you the foundations of Salesforce. Individuals will be taught many useful tricks that will make using Salesforce easier, such as customizing the home page, using Salesforce email, joining Salesforce community groups, and more.

What certificate you will get: You will receive a certificate of completion once you have completed the Salesforce Tips course.

What you will learn:

– How to customize Salesforce to fit your needs

– How to use Salesforce to manage your daily tasks

– How to use email and follow-up reminders and tasks on Salesforce

Best For: This course is best for individuals who are new to Salesforce and are looking to learn new tips and tricks on using the platform.

9. Learning Salesforce for Admins

Learning Salesforce for Admins

Price: One-month free trial

Duration: 5 hours and 22 minutes

Program Description: The Learning Salesforce for Admins is an exceptional course that is centered around becoming a Salesforce administrator. This course will teach individuals how to successfully administer Salesforce so that it benefits the customer as well as the business. Individuals who take this course will learn how to customize Salesforce in unique ways to ensure that it works for them.

What certificate you will get: You will receive a certificate of completion once you have completed the Learning Salesforce for Admins course.

What you will learn:

– How to make Salesforce more efficient for you

– How to make Salesforce align with your customers and fit the goals of your business

– How to protect your data, create reports for your teams, and become a Salesforce administrator

Best For: This course is best for those that want to administer Salesforce and customize its services.

10. Salesforce Certification – Administrator & App Builder Course

Salesforce Certification – Administrator & App Builder Course

Price: $899 for lifetime access

Duration: 78 hours of blended learning and 30 hours of hands-on practice, learn at your own pace

Program Description: The Salesforce Certification – Administrator & App Builder course was created to ensure that individuals fully comprehend the duties of being a Salesforce administrator and app builder. Individuals who sign up for this course will learn how to collect, retrieve, and analyze important customer information and data as well as develop specific applications using Salesforce Lightning.

What certificate you will get: You will receive a certificate of achievement once you have completed the Salesforce Certification – Administrator & App Builder course.

What you will learn:

– How to use Salesforce to analyze, collect, and retrieve data related to customer information

– How to create specific applications with Salesforce Lightning

– How to get the most out of your experience with Salesforce

User Feedback: “The training was very detailed. This is the perfect class to attend if you are totally new to Salesforce (like I am). I am learning a lot. Thank You!”

Best For: This course is best for individuals interested in beginning a career in Salesforce. App builders, system administrators, developers, sales representatives, product managers, and IT managers are a few of the career professionals recommended to take this course.

 11. Salesforce Certification Training Course

Salesforce Certification Training Course

Price: $193

Duration: 36 hours instructor-led training, 36 hours self-paced videos, and 52 hours of project work and exercises

Program Description: The Salesforce Certification Training course will provide you with the knowledge and skills to become a successful consultant and administrator. Individuals will be taught how to manage projects, develop applications, secure important data, and much more.

What certificate you will get: You will receive a certificate of achievement once you have completed the Salesforce Certification Training course.

What you will learn:

– How to use the customization tools on the Salesforce platform

– How to build, design, and use applications

– How to start a career in Salesforce

User Feedback: “This single Intellipaat Salesforce training course delivers it all. You can learn all about the Salesforce components and effortlessly master it with the world-class Salesforce course materials and training content.”

Best For: This course is best for individuals who want to become a Salesforce administrator or application builder.

Conclusion:

These 11 courses are perfect for those interested in beginning a new career in Salesforce as well as those who desire to expand their knowledge and move to the next level of their current career. By completing a course mentioned above, you will have gained new information and tools that will be useful to your future. With technology constantly advancing, knowledge of Salesforce is considered to be crucial to the survival of businesses. These courses will help you set yourself apart from other potential candidates and show how serious and willing you are to succeed in Salesforce.

My Digital Path Team/ author of the article

Members of our team have more than 25 combined years of experience in IT. They have been educators, held various positions in the IT industry, and enjoy helping students learn more about this exciting field.

Some of our team members do not have a university degree because they are self-taught. They just wanted to learn how to code, which is possible by taking certificate programs instead.

Any courses and university programs that we review already meet our high qualifications to be included in our evaluation programs so that students can have confidence in selecting from the reviewed courses and programs which are most appropriate for their career advancement.

My Digital Path
Comments: 4
  1. Ben Singer

    Hey! I am currently working for a company that uses Salesforce, and they are willing to pay for me to take a course. I already have some knowledge of Salesforce, but I need a refresher. My boss says I need to be able to complete it quickly. Do you recommend a specific course to take?

    1. My Digital Path Team (author)

      Hello! Thanks for your reply to my article. Any of the courses mentioned above are excellent refresher courses. However, if you need to complete it quickly and you already have some knowledge of Salesforce, I recommend that you take Salesforce 101: Introduction to Salesforce or Salesforce Tips. Both are quick courses that will help you update your skills. :)

  2. Jess

    I am in the process of searching for a career in Salesforce. I have done several interviews with different employers but have not received any callbacks. I have decided to use this time to take a course to help me learn more knowledge. Do you have a specific recommendation?

    1. My Digital Path Team (author)

      Hi, Jess! Thanks for your question. Each of the courses mentioned above are great and will be beneficial to you during your job search. I would certainly recommend you take the Foundations for Interviewing with Confidence course because it will help you build or extend your portfolio as well as learn new interview skills.

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